Bumi Surabaya City Resort, Surabaya

I had a mixed experience at this hotel. While it is conveniently located in the heart of Surabaya near malls and restaurants, the room I stayed in felt a bit cramped and not as clean as I had hoped. The staff were friendly and helpful, which made a difference, but the dining area was large and navigating it during breakfast took some time. Overall, it has its perks, like the great location and friendly service, but there are definitely areas that could use improvement.

The hotel has a beautiful setting with lovely gardens and outdoor spaces, making it a nice retreat in the city. The rooms are spacious and clean, though they felt a bit dated. The service from most of the staff was excellent and very friendly, but some areas could use improvement. The location is convenient, as it is within walking distance to big malls and restaurants, but be prepared for the warm weather. Overall, it's good value for money with some minor drawbacks.

Overall, my stay at the hotel was a pleasant experience with very clean and comfortable accommodations nestled in a lovely green setting. The staff was friendly and quite helpful during check-in, though I felt they could use more training to enhance customer service. The location is fantastic, centrally located near restaurants and shopping, making it convenient for exploring the area. However, the dining options were a bit lacking after a few days, and the rooms could use a bit more light for those needing to work.

I had a decent stay at this hotel, which had a few highlights like a spacious room with a beautiful view and friendly staff who went above and beyond. However, I struggled to find any quality rest since my room was next to the communal area. While the location was great for exploring local attractions, the dining experience fell short of my expectations.

I had a lovely stay at the hotel, which featured clean and spacious rooms, and an exceptionally friendly staff. The location was fantastic, being close to shopping and dining options. The breakfast had a variety of delicious choices but was a bit spread out. Overall, I found it to be great value for money, though the lack of some electrical amenities in the room was a little inconvenient.